EUROPEAN B2B CX CONFERENCE 2026

CALL FOR PAPERS

Share your B2B CX story with Europe's leading practitioners.

We are looking for real programmes, honest results, and the decisions that made a difference.

5th November 2026 | Winterthur, Switzerland

Submission deadline: 30th June 2026

Who We Are Looking For

We are inviting B2B practitioners who have led meaningful customer experience programmes and are willing to share their real story: including what worked, what didn't, and what they learned.

A genuine B2B CX challenge

and a clear approach to solving it

Real business results

and measurable impact

Honest reflection on obstacles

and what made the difference

Relevance to senior CX,

operations, and business leaders

Selected submissions will be invited to present at the event.

We invite you to submit your proposal for consideration.

Senior B2B CX leaders across Europe.

This is not a general CX event. It is designed for the people accountable for customer experience in

complex B2B organisations - those navigating long relationships, large accounts, and board-level

expectations.

Heads of Customer Experience

CX transformation leads

Operations and commercial leaders with CX responsibility

European B2B CX Conference 2026

Brought To You By

Zurich University of Applied Sciences
Lexden Group

Presenters at the event will be selected from the Call for Papers.

Do you have a story to share? Submit your proposal here:

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