EUROPEAN B2B CX CONFERENCE 2026

Where B2B CX leaders

share what actually works.

Be first to know when registration opens.

No commitment required.

5th November 2026 | Winterthur, Switzerland

WHY THIS CONFERENCE

Built for the complexity of B2B customer experience.

Practitioners only

B2B specific

Intimate format

Every speaker is a CX leader from a B2B company sharing their own programme: real challenges, real decisions, real outcomes.

Long sales cycles, multiple stakeholders, revenue accountability. The B2B CX challenge is unique and this conference reflects that.

~100 attendees:

real conversations, real connections, and a room where everyone is worth talking to.

Senior B2B CX leaders across Europe.

This is not a general CX event. It is designed for the people accountable for customer experience in

complex B2B organisations - those navigating long relationships, large accounts, and board-level

expectations.

Heads of Customer Experience

CX transformation leads

Operations and commercial leaders with CX responsibility

European B2B CX Conference 2026

Brought To You By

Zurich University of Applied Sciences
Lexden Group

Presenters at the event will be selected from the Call for Papers.

Do you have a story to share?

Submit your proposal here:

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